IT Manager

Location: 5915 Airport Rd, Mississauga, ON

Full-Time, Permanent

At Dexterra, we create exceptional customer experiences that make our clients shine. Powered by passionate people, we bring the right teams with the right skills together to turn problems into solutions and challenges into moments of ingenuity.

We work diligently behind the scenes to make our clients’ day-to-day operations succeed. Not because it’s what our clients want. But rather, what they need. Thousands of people count on them. And on us. For the seamless experiences to carry on with their day – to shop, study, catch a plane, recover in a hospital, work in town or far from home.

No other company delivers service, safety and quality like we do. Our expertise is matched only by our long-standing relationships. From the largest cities to the most remote corners, years of experience have taught us that relationships come above all else. It’s why we take the time to get to know our clients. To understand their customers and the complexities of their business. It’s how we provide innovative solutions that address their unique needs – going above and beyond.

Because, Service matters!

Job Description

The IT Manager is responsible for the overall IT strategy, structure and implementation of our systems within the limits of requirements, specifications, costs and timelines. The position supervises the implementation and maintenance of the company’s computing needs.

Things You Are Great At: 

  • Managing information technology and computer systems
  • Planning, organizing, controlling and evaluating IT and electronic data operations
  • Managing IT staff by recruiting, training and coaching employees, communicating job expectations appraising their performance
  • Managing third party service providers by ensuring that Service Level Agreements and Key Performance Indicators are met
  • Designing, developing, implementing and coordinating systems, policies and procedures.
  • Ensuring security of data, network access and backup systems
  • Acting in alignment with user needs and system functionality to contribute to organizational policy
  • Identifying problematic areas and implementing strategic solutions in time
  • Auditing systems and assessing outcomes
  • Preserving assets, information security and control structures
  • Handling annual budget and ensuring cost effectiveness


  • Proven working experience as an IT manager or relevant experience
  • Excellent knowledge of technical management, information analysis and of computer hardware/software systems
  • Expertise in data centre management and data governance
  • Hands-on experience with computer networks, network administration and network installation
  • Ability to manage personnel
  • BS in Computer Science, MIS or similar field
  • Proven working experience in supporting the various business units within the organization

Additional Information

As an employer of choice, we treat all our employees consistently and fairly to help you achieve personal and professional ambitions.

Dexterra is committed to an inclusive, barrier-free recruitment and selection processes. Please advise Human Resources if you require accommodation in these processes.

We thank all applicants for considering a career with Dexterra!

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