Our people and clients know that health, safety, the environment and quality (HSEQ) matter. Effective and efficient management of HSEQ aspects of our business is of prime importance as we strive to give our clients and customers extraordinary service in addition to keeping our workplaces safe and healthy for the environment and all stakeholders. Our management of HSEQ is focused not only on legal compliance but on influencing and inspiring actions and behaviours from our people.
From the most senior executive to our frontline employees, we are committed to:
Our Don't Walk By (DWB) approach is a critical part of our culture and core value of accountability. It empowers all our people to participate in and provide input for the continuous improvement of health, safety, environment and quality matters on a day-to-day basis. DWB enables everyone to report and address hazardous scenarios and potential and actual incidents, provide positive feedback for jobs well done and suggest opportunities for improvement.
Our goal is zero work-related accidents, incidents and ill health. We assess health and safety risks at every stage and empower our employees to have the courage to identify and challenge unsafe acts or conditions. This practice has proven successful in raising issues and creating a culture of awareness, openness and accountability.
To ensure the safety of our employees, clients and the public, we strictly enforce the following rules:
We participate on advisory committees, stakeholder consultation opportunities and volunteering with charities that are working to improve health and safety in Canada. And, through our Health Like Safety program, we promote healthier lifestyles – helping our people better manage their well-being.
Dexterra Group’s engagement with environmental initiatives does not just extend to the immediate impact of our organization; it also enables our clients to meet their own environmental performance objectives. Collaborating with clients and suppliers, we strive to reduce our waste; manage the use of water, energy and raw materials; and protect biodiversity wherever we operate.
Our integrated management system reflects our approach to environmental management, meeting the stringent legislative requirements in the jurisdictions in which we operate, and conforms to the ISO 14001 Environmental Management standard.
Quality is in everything we do. We are committed to meeting or exceeding client expectations with respect to service delivery, satisfaction and product workmanship. We believe that quality is about trust in our services, our products and our brands. For this reason, we have implemented ISO 9001:2015 within our core operations.
At the heart of our quality mindset is our dedication to providing the leadership, support and resources our teams need to ensure that we always choose to ‘do it right, the very first time.’
We were certified in 2019 for:
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