Facility owners and procurement professionals are always looking for ways to lower operating costs – and it’s this pressure that can lead organizations to focus on immediate savings without fully considering the long-term impacts. Outsourcing facility management services is gaining momentum as a strategic approach due to its proven ability to be valuable and offer considerable savings over time.
How are organizations currently managing their facility services? The graphic below highlights the different methods of facility management.
While these other methods do work for some organizations, they can be very time-consuming for facility managers and building owners – which is why outsourcing can be very beneficial. Organizations are seeing the importance of evaluating their operating model to maximize value creation and lower the overall cost of ownership. As of 2023, outsourcing has more than 70% of the total facility management market share globally.
Consider Integrated Facility Management (IFM) when Outsourcing
When deciding to outsource to a provider, consider the benefits of an integrated approach to facility management solutions. Exploring the integration of facility management and related services is a strategic approach (placeholder for internal US page) to streamline management and improve overall performance.
Outsourcing facility management to a provider involves a commitment to continuous improvement, focusing on enhancing all aspects of facility operations. This approach is based on the belief that consistent, well-executed improvements by the provider will drive transformative results for the organization.
IFM is capturing an increased market share in outsourcing, particularly in North America, where it makes up over 20% of the outsourced category.
What can you expect when transitioning to an IFM approach?
If you’re moving from a primarily in-house service model to a fully integrated facility management approach, the first thing you will benefit from is time. Allowing one experienced partner to manage your day to day means you can focus on other things that are important to your business.
Other benefits include:
- Increased Efficiency
- Cost Savings
- Specialized Service
- Flexible & Agile Teams
- Lowers Compliance & Regulatory Risk
- Real-Time Facility Data & Insight
Think of IFM as a partner for savings and portfolio management – one that works closely with you to establish robust governance and compliance, while providing industry-leading innovation and technology, like the standardization of Computerized Maintenance Management System (CMMS) technology, which further benefits the workflows and experiences within your facilities. The right partner should help you transition your facility from its current state to your desired state.
What’s the Next Step?
Ready to unlock the benefits of outsourcing your facility management? Here are the next steps to guide your decision-making process:
 | Evaluate Your Current Operations Take a closer look at your facility management practices. Identify pain points and inefficiencies holding you back—this is your opportunity for a fresh start! |
 | Define Your GoalsWhat do you want to achieve with outsourcing? Whether it’s lowering costs, boosting service quality, or freeing up your team to focus on core activities, clarifying your objectives will set the stage for success. |
 | Dive into Integrated Facility Management (IFM)Look for reputable IFM providers with a proven track record. Assess their expertise, service offerings, and client testimonials to ensure they align with your business goals. |
 | Engage StakeholdersBring key players from your organization into the conversation. Their insights will strengthen your strategy and foster buy-in, making the transition smoother. |
 | Craft Your Transition Plan Map out a clear and dynamic transition plan. Outline timelines, assign responsibilities, and ensure open lines of communication to facilitate a seamless handover. |
 | Set Clear Performance Metrics Define key performance indicators (KPIs) that will help you measure success. Regularly reviewing these metrics will keep you on track and highlight the value of your new approach. |
 | Communicate TransparentlyKeep your team in the loop about the changes and the exciting benefits of outsourcing. Transparency builds trust and helps everyone embrace the transition with enthusiasm. |
If you are at the beginning stages of outsourcing or ready to engage with a facility management partner, Dexterra can help you. Reach out to us today to learn more.
