October 4, 2024

Why Outsourcing Facility Management Services is the Right Move

Facility owners and procurement professionals are always looking for ways to lower operating costs – and it’s this pressure that can lead organizations to focus on immediate savings without fully considering the long-term impacts. Outsourcing facility management services is gaining momentum as a strategic approach due to its proven ability to be valuable and offer considerable savings over time.

How are organizations currently managing their facility services? The graphic below highlights the different methods of facility management.

Facility Management Outsourcing Models

While these other methods do work for some organizations, they can be very time-consuming for facility managers and building owners – which is why outsourcing can be very beneficial. Organizations are seeing the importance of evaluating their operating model to maximize value creation and lower the overall cost of ownership. Outsourcing has now surpassed 50% of the total facilities management market in several regions, including Europe, the Middle East, and North America.  

When making a decision to outsource facility management services, consider the benefits of Integrated Facility Management (IFM). Exploring the integration of facilities management and related services is a strategic approach to streamline management and improve overall performance.  

IFM is capturing an increased market share in outsourcing, particularly in North America, where it makes up over 20% of the outsourced category.  

If you’re moving from a primarily in-house service model to a fully integrated facility management approach, the first thing you will benefit from is time. Allowing one experienced partner to manage your day to day means you can focus on other things that are important to your business.  

Other benefits include:

  • Increased Efficiency
  • Cost Savings
  • Specialized Service
  • Flexible & Agile Teams
  • Lowers Compliance & Regulatory Risk
  • Real-Time Facility Data & Insight  

Think of IFM as a partner for savings and portfolio management – one that works closely with you to establish robust governance and compliance, while providing industry-leading innovation and technology, like the standardization of CMMS technology, that further benefit the workflow and experiences within your facilities. The right partner should help you transition your facility from its current state to your desired state. 

Ready to unlock the benefits of outsourcing your facility management? Here are the next steps to guide your decision-making process: 

Evaluate Your Current Operations: Take a closer look at your facility management practices. Identify pain points and inefficiencies that are holding you back—this is your opportunity for a fresh start! 

Goals

Define Your Goals: What do you want to achieve with outsourcing? Whether it’s lowering costs, boosting service quality, or freeing up your team to focus on core activities, clarifying your objectives will set the stage for success.  

Dive into Integrated Facility Management (IFM): Look for reputable IFM providers with a proven track record. Assess their expertise, service offerings, and client testimonials to ensure they align with your business goals. 

Engage Stakeholders: Bring key players from your organization into the conversation. Their insights will not only strengthen your strategy but also foster buy-in, making the transition smoother. 

Craft Your Transition Plan: Map out a clear and dynamic transition plan. Outline timelines, assign responsibilities, and ensure open lines of communication to facilitate a seamless handover.

Set Clear Performance Metrics: Define key performance indicators (KPIs) that will help you measure success. Regularly reviewing these metrics will keep you on track and highlight the value of your new approach. 

Communicate Transparently: Keep your team in the loop about the changes and the exciting benefits of outsourcing. Transparency builds trust and helps everyone embrace the transition with enthusiasm. 

Whether you’re at the beginning stages of outsourcing or ready to engage with a facility management partner, Dexterra can help you. Reach out to us today!