Special Services

A staff member at GTAA

Providing a seamless experience is critical

Your customers’ experience is critical to your success. It’s why you want the right people in place to create memorable customer experiences, from staffing your events to the shipping dock. We tailor our solutions to your operational needs, strategic goals and brand values.


Customer Care

You want the right representatives in your customer service roles. We customize and create seamless talent solutions to address your operational needs. We can help with concierge services, information desk personnel, wayfinding, facility ambassadors and traffic flow management.

Event Staffing
Event Staffing

Whether it’s a large or small-scale event, our staffing solutions can support you before, during and after an event. We can staff a variety of positions, including dishwashers, event hosts and ushers and ancillary staff for parking and crowd control. Our staff will seamlessly integrate with your housekeeping and grounds teams to provide support throughout the event.

Material & Logistics

Our material management programs make logistics smooth and efficient. From simple tasks – such as tracking and delivering mail or managing inventory – to complex projects – such as managing a big move, procurement and supply chain management – our services keep you productive.

Parking & Security Management
Parking and Security Services

Customized to your space and operational needs, we manage security for facilities of all kinds. Your program can include physical security, access control and surveillance. Parking management programs are also tailored, and can include allocation of parking spots, vehicle tracking and parking fee collection.

Operations Support Centre

For added peace of mind, we offer a 24/7/365 operations support centre to monitor performance and prevent, detect and respond quickly to any incidents and issues. Our team is available to respond to your facility needs at any time – day or night – whether it is an emergency or not.

Sustainability Solutions
A city-shaped lake in the middle of a lush forest

If you have serious sustainability goals, we can help you get there. We offer:

  • GRI reporting
  • GHG impact and carbon footprint evaluation
  • Tracking against metrics such as energy use and waste management
  • Expertise to help in acquiring building certifications, such as BOMA, LEED, 3R and ISO 14001

Emergency Response and Restoration
Construction workers installing a ceiling

Our team is prepared 24/7 to respond to emergency situations to help reduce downtime for your business and restore safety for your employees, customers and occupants. We have a 24/7 helpdesk and operations support centre for that exact purpose.

  • Disaster cleaning
  • Mold remediation
  • Decontamination
  • Fire and water damage recovery
  • Demolition, renovation & reconstruction
  • Emergency cleaning

Let’s make your place better, together.

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